These Terms of Use govern your access to and use of our platform, including our website, mobile application, and services related to the rapid delivery of groceries, stationery, vegetables, dairy products, and other essentials. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
This document is an electronic record published in accordance with the provisions of the Information Technology Act, 2000, and the rules framed thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, along with any amendments made to these laws, which introduced modifications to certain provisions of the IT Act. This electronic record is generated by a computer system and does not require physical or digital signatures.
The website www.zerozec.com ("Website") and the mobile application "Zerozec ecommerce Pvt Ltd" ("App") (collectively referred to as the "Zerozec" or "Platform") are owned, operated, and managed by Zerozec Ecommerce Pvt Ltd, a private limited company incorporated under the provisions of the Companies Act, 2013, and having its registered office at C/O Muhammed Haneefa, Mdamparambu, Kuzhalmannam agraharam, Palakkad-678702
These Terms of Use ("Terms") govern your use of the Platform. For the purposes of these Terms, Zerozec Ecommerce Pvt Ltd may also be referred to as "Zerozec", "We," "Us," or "Our," and the terms "You," "Your," or "User" refer to any person accessing or using the Platform. We value the trust You place in Us and are committed to maintaining reasonable security standards to safeguard Your transactions and information.
Please read these Terms carefully before using the Platform. If You do not agree to these Terms, you should discontinue using the Platform, uninstall the App, and refrain from accessing the services.
By accessing or using the Platform, you acknowledge that You have read, understood, and agreed to be bound by these Terms and other policies of Zerozec Ecommerce Pvt Ltd, including but not limited to the Cancellation & Refund Policy and the Privacy Policy ("Privacy Notice"), as published on the Platform and amended from time to time. Your continued use of the Platform constitutes a legally binding agreement to abide by these Terms.
Further, by providing Your personal information, you consent to Zerozec Ecommerce Pvt Ltd accessing, processing, and storing Your personal data for the purpose of facilitating transactions and providing services. You also confirm that You are interested in availing services through the Platform in accordance with these Terms.
Zerozec Ecommerce Pvt Ltd reserves the unconditional right to modify or amend these Terms at any time. The latest version of the Terms will always be available on the Platform, and You are encouraged to review them regularly.
We may amend, suspend, discontinue, or introduce new services on the Platform without prior notice. You can determine when these Terms were last modified by referring to the "Last Updated" legend above. Any updates to these Terms, especially those required to comply with legal and regulatory changes, shall be made accordingly. Your continued access to and use of the Platform after any modifications constitute Your acceptance of the revised Terms. If You do not agree with the updated Terms, you must discontinue using the Platform.
Zerozec facilitates transactions on the Platform between Users and participating Sellers and service providers ("Sellers"). Users can order products and services offered by these Sellers in select serviceable areas across Palakkad district. Zerozec acts solely as an intermediary and does not have control over, nor is a party to, any transaction between Users and Sellers on the Platform.
2.1. You acknowledge that the Platform grants You a personal, limited, non-exclusive, non-transferable, and revocable right to access and use the Platform for purchasing consumer goods such as Grocery, stationery, vegetables, milk, curd etc (including prepared foods and beverages), pet care products, and other similar items (collectively, "Products") from Sellers. The services, such as handling of Products and other ancillary services, are provided only with the purchase of Products and may be subject to additional fees.
This revocable right to access does not include or permit resale or commercial use of the Platform or its content. Sellers may, at their discretion, add, modify, or remove any of the Products and services listed above without prior notice. Additionally, Sellers and/or Zerozec may impose additional terms and conditions specific to certain categories of Products or services, in addition to these Terms. Your purchase of such Products or services shall be governed by those additional terms and conditions. Zerozec reserves the right to determine the areas or cities in India where it provides its services. Before applying or registering to use any services, you should verify the availability of services in Your location.
2.3. Zerozec functions solely as an online marketplace and a facilitator of transactions between Users and Sellers. At no point does Zerozec take ownership, possession, or any rights, title, or interest in the Products or services offered by Sellers. Zerozec is not liable for any obligations related to non-performance or breach of contracts between Users and Sellers, as those agreements are strictly bilateral. Furthermore, Zerozec is not responsible for delays, poor service performance, or unavailability of Products due to stock issues or backorders.
3.1. The Products and services offered on the Platform are not available to minors (i.e., individuals under 18 years of age), undischarged insolvents, or any Users who are legally incompetent to enter into a contract under the Indian Contract Act, 1872. This also applies to any Users who have been previously suspended or removed from accessing the Platform or availing of its services. By using the Platform, you represent and warrant that You: (i) are of legal age to form a binding contract; (ii) are not barred from accessing the Platform under applicable laws; (iii) are competent to enter into a legally enforceable agreement; and (iv) have not been previously suspended, removed, or disqualified from the Platform for any reason.
If You are under 18 years of age, You may use the Platform only with the express consent and supervision of a parent or legal guardian
3.2. You shall not discriminate against third-party delivery service providers based on race, religion, caste, creed, national origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other unlawful or unethical metric. Any credible evidence of such discrimination, including refusal to receive Products or services based on the above factors, shall result in the suspension of Your access to the Platform without any claim or liability on Our part.
3.3. You shall not make negative, defamatory, misleading, deceptive, or libelous statements about Zerozec, either on the Platform or elsewhere.
4.1. To access the services on the Platform, you must register and create an account ("Account") by providing the required details. When You use the Platform, Zerozec may collect personal information such as Your name, email, age, photograph, address, mobile number, and contact details, along with supporting documents. This may include demographic data (e.g., gender, occupation, education) and activity-related information, such as pages visited, links clicked, transactions, and financial details necessary for service provision and Platform management.
4.2. You are solely responsible for the accuracy and completeness of the information You provide. You shall ensure that Your Account details remain complete, accurate, and up to date. If there is any change or inaccuracy in Your Account information, You must promptly update it on the Platform or request Zerozec to make corrections. If any information is found to be false, misleading, unauthorized, outdated, or incomplete, Zerozec reserves the right to refuse services or restrict access to the Platform without prior notice.
4.3. You are responsible for maintaining the confidentiality of Your Account credentials. Zerozec disclaims any liability for losses arising from unauthorized access to Your Account.
5.1. Accepted payment methods will be displayed during the purchase process.
5.2. To the extent permitted by applicable law and subject to the Privacy Policy, you acknowledge and agree that Zerozec may engage third-party vendors and service providers, including payment gateways, to process payments and manage payment card information. These entities operate independently of Zerozec, and You will be subject to their terms and conditions when making payments.
5.3. You must provide valid banking or payment details ("Payment Details") to facilitate transactions. By providing Payment Details, you represent, warrant, and agree that: (a) You are legally authorized to provide and use such Payment Details; (b) Your use of the Payment Details does not violate any applicable laws or agreements; and (c) You may update or modify Your Payment Details as needed through the Platform.
5.4. Zerozec Ecommerce Pvt Ltd is not liable for payment failures due to: (a) Insufficient funds in Your bank account; (b) Incorrect Payment Details provided by You; (c) Technical issues or system interruptions; (d) Violation of terms related to Your Payment Details; (e) Fraudulent transactions or unauthorized access; (f) Expired payment cards; (g) Any other reason for payment declines beyond Zerozec ecommerce Pvt Ltds control.
5.5. Zerozec is not responsible for refunding any unauthorized transactions made using Your Payment Details.
5.6. The payment facility provided by Zerozec is not a banking or financial service but an electronic, automated payment processing system that uses authorized banking infrastructure and payment gateway networks. Certain payment methods may incur transaction fees charged by Your payment service provider.
5.7. The title and ownership of Products purchased on the Platform will be transferred to You only after:
6.1. The prices of Products and Services listed by Sellers on the Platform are determined solely by the Sellers. Zerozec does not participate in or influence the pricing process in any manner. Prices for each Product and Service may vary due to multiple factors, and You may check the current price on the Platform before placing an order. By placing an order, you agree to pay the price mentioned at the time of purchase.
All Products listed on the Platform will be sold in Indian Rupees, either at the Maximum Retail Price (MRP) (inclusive of all taxes) or at a discounted price unless otherwise specified. The prices of Products and Services are an offer for sale by the Sellers and may be modified by them from time to time without prior notice.
Zerozec strives to display accurate pricing for all Products and Services on the Platform. However, inadvertent errors in pricing or other product information may occur. If You notice such errors, you may bring them to Our attention, and We shall take necessary corrective measures. However, Zerozec shall not be liable if the Seller cancels an order due to such pricing errors.
6.2. Users will be informed about all applicable charges, fees, and costs (including delivery fees) associated with their purchase on the Platform at the checkout page before completing a transaction.
6.3.Expressions such as "Lowest Prices" refer to the computation of average prices across all Products and Services listed for sale by Sellers on the Platform. These comparisons are typically made against competitors in the quick-commerce grocery segment and are subject to stock availability.
Zerozec expressly disclaims any liability regarding individual Products or Services sold by Sellers on the Platform.
6.4.Promotional Vouchers: Promotional vouchers are issued under various names, such as "Free Cash," and are intended for instant use during a session or within a specified timeframe. If not used within the stipulated period, they will lapse or expire. Zerozec reserves the right to revoke such vouchers at any time without prior notice.
7.1.Delivery Timeframe Zerozec endeavours to deliver orders within a 15-minute estimated time of arrival (ETA). However, actual delivery times may vary due to external factors such as traffic conditions, weather, order volume, delivery partner availability, and location constraints. Customers acknowledge that the estimated delivery time is only an approximation and that delays may occur.
7.2.Delivery Attempt and Failure: If the delivery agent is unable to deliver the order due to the unavailability of the customer at the designated delivery location, incorrect address details, or lack of response from the customer, the following conditions shall apply:
7.3.Contactless and Unattended Delivery: Customers may opt for contactless or unattended delivery at their discretion. By choosing this option, the customer acknowledges and agrees to the following:
7.4.Cash on Delivery (CoD) Orders: For CoD orders, the customer is required to make full payment at the time of delivery. In cases where the customer refuses to accept the order or is unavailable for delivery, Zerozec reserves the right to:
7.5.Modifications and Updates to Delivery Policy: Zerozec reserves the right to modify these delivery terms at any time without prior notice. Any changes will be reflected in the updated terms available on the platform. Continued use of the platform and its services after such modifications shall constitute acceptance of the revised terms.
8.1.Returns
8.1.1.You may request a return for a Product in an order, subject to the fulfilment of the following conditions:
8.1.1.1.The wrong item was delivered, i.e., a Product different from what You had ordered; or
8.1.1.2.The Product was substantially damaged or deteriorated in quality at the time of delivery.
You agree to provide all necessary proof to support Your claim, including but not limited to images or videos of the affected Product(s).
8.1.2.You must inspect the Products upon delivery and initiate a return or exchange request on the Platform with the required proof. Alternatively, you may also contact Our customer support team to request a return or exchange.
8.1.3.A request for return or exchange will only be accepted if:
Return or exchange requests made beyond the stipulated time frame will not be accepted, unless an extended return period is explicitly provided for specific categories of Products.
Once a refund has been processed, you must dispose of the Products accordingly. Any return or exchange request shall be processed only if the Seller accepts the request.
8.1.4.Returns and refunds are not applicable for digital products, including but not limited to gift cards and vouchers. If You face any issues regarding validity, usage restrictions, or redemption, you must contact the respective issuer. The terms and conditions of the issuer or Platform shall apply alongside these Terms.
8.2.Cancellations
8.2.1.You may cancel an order at any time before the Seller accepts it. Once the order has been accepted, cancellation is not permitted.
8.2.2.Your order may be cancelled (in full or partially) for reasons including but not limited to:
If an order is cancelled by Us or the Seller, you will not be charged, and any payments made will be refunded as soon as practicably possible.
8.3.Refunds
8.3.1.When You return a Product in accordance with these Terms, we will verify the Product and supporting documents before processing a refund. Once verified, the refund will be initiated within seven (7) business days from the date of confirmation.
8.3.2.Refunds will be processed to the original payment method. However, for cash-on-delivery (CoD) orders, refunds may be issued via coupons/vouchers with a defined expiration period. Users who made online payments may also opt for a refund in the form of coupons/vouchers if such an option is available.
8.3.3.After the refund is initiated, the time required for the amount to reflect in Your account is subject to the terms and policies of Your bank, financial institution, or payment gateway provider.
The return, cancellation, and refund policies may be subject to additional reasonable conditions, which shall be communicated to Users from time to time.
9.1. Limitation of Liability
9.1.1. The User acknowledges and agrees that Zerozec shall not be liable for:
9.2. Product Information Disclaimer
The Product listings, descriptions, images, and pricing displayed on the Platform are provided by the respective Sellers. Zerozec does not guarantee the accuracy, completeness, or reliability of this information and shall not be responsible for any modifications, errors, or unavailability of these Products or services.
9.3. Role as an Intermediary
9.3.1. Zerozec is a technology platform facilitating transactions between Users and Sellers. It does not manufacture, sell, or take ownership of any Product or service offered on the Platform. All contractual obligations, including pricing, product/service quality, applicable taxes, delivery, warranties (if any), and after-sales support, remain solely between the User and the Seller.
9.3.2. While Zerozec may provide support services to Sellers, such as order fulfillment assistance, payment collection, and customer service, it does not assume any liability for the actual transaction between the User and the Seller.
9.4. Seller Due Diligence
Zerozec does not verify or endorse the creditworthiness, legal ownership, or identity of any Seller. Users are advised to conduct their own due diligence before engaging with a Seller and exercise discretion when making purchases.
9.5. Product Representation & Packaging Disclaimer
9.5.1. The Product images displayed on the Platform are for representational purposes only. The actual Product may vary in appearance, packaging, and specifications.
9.5.2. Users are advised to read the physical product labels before consumption, including details such as:
9.5.3. Zerozec does not warrant that the information on the Platform is always accurate, complete, or up-to-date. Users should rely on the actual product packaging for final information.
9.6. Transaction Monitoring & Platform Integrity
9.6.1. Zerozec reserves the right to refuse, suspend, or cancel transactions involving Users with a history of suspicious activities, policy violations, or legal non-compliance.
9.6.2. The Company may conduct security checks before processing any order and, at its sole discretion, reject transactions if there are concerns about fraud, abnormal activity, or potential misuse of the Platform.
9.7. Fraud Prevention & Security Advisory
9.7.1. Zerozec will NEVER request sensitive information such as debit/credit card details, CVV, OTP, UPI PIN, or ATM PIN from Users.
9.7.2. Users should be cautious of fraudulent calls, emails, or messages claiming to be from Zerozec. In case of any suspected fraud, Users should immediately report the incident to:
9.8. Customer Support
For assistance with orders, refunds, or any concerns, Users may access the "Get Help" section on the Zerozec App or website.
9.9. Caution Against Phishing & Scams
9.9.1. Users must verify any links, social media accounts, or promotional messages claiming to represent Zerozec before providing any personal or payment details.
9.9.2. Zerozec is not liable for any losses resulting from unauthorized payment links, fraudulent schemes, or phishing attempts impersonating the Company. Users should exercise caution and ensure they transact only through the official platform.
10.1. License & Access
Subject to compliance with these Terms, Zerozec grants You a personal, non-exclusive, non-transferable, limited, and revocable right to access and use the Platform. You agree to use the Platform only:
You further agree not to engage in activities that may disrupt, harm, or adversely affect the Platform, its Users, or Zerozec.
10.2. Restrictions on Use
You agree that:
10.3. Prohibited Conduct
You agree not to host, upload, publish, transmit, store, or share any content or information that:
10.3.1. Violates Legal Rights or Privacy
10.3.2. Contains Harmful or Unlawful Content
10.3.3. Threatens Public Order or National Security
10.3.4. Spreads False or Misleading Information
10.3.5. Interferes with Platform Security or Functionality
10.4. User Responsibilities
10.5. Content Disclaimer
You understand that while using the Platform, you may come across content that is offensive, indecent, or objectionable to some Users. Zerozec Ecommerce Pvt Ltd:
11.1 Ownership of Content
Trademarks and Marks
The trademarks, logos, and service marks displayed on the Platform ("Marks") are either owned by Zerozec or licensed by third parties. You are not permitted to use these Marks without prior written consent from Zerozec Ecommerce Pvt Ltd or the respective third-party owner. Your access or use of the Platform does not grant any rights to use trademarks, logos, or proprietary Marks in any manner.
11.2 No Rights Over Seller's Intellectual Property
11.3 Third-Party References
11.4 External Links
11.5 Protection of Intellectual Property Rights
12.1 General Disclaimer
You expressly acknowledge and agree that, to the maximum extent permitted by applicable law:
12.1.1 The Platform and all Content are provided by Zerozec on an "as is" and "as available" basis, without any express, implied, statutory, or other warranties, including but not limited to warranties of title, non- infringement, merchantability, or fitness for a particular purpose.
Without limiting the foregoing, Zerozec does not warrant that:
12.1.2 Zerozec shall not be liable for any loss or damages arising from unauthorized use of Your account or account information, whether with or without Your knowledge.
12.2 Disputes Between Users and Sellers
12.2.1 Zerozec is not obligated to mediate, resolve, or intervene in disputes or disagreements that may arise between You and Sellers. The Company does not endorse or vouch for, explicitly, any sale, purchase, or transaction conducted through the Platform.
12.2.2 Upon receiving a written request from You regarding a purchase made on the Platform, Zerozec may provide available information about the relevant Seller to facilitate direct communication between You and the Seller for dispute resolution.
12.3 Accuracy of Information
12.3.1 While Zerozec makes reasonable efforts to ensure accuracy, it does not guarantee that the information, descriptions, or details provided on the Platform are error-free, complete, or up to date.
12.3.2 The Company shall not be liable for:
12.3.3 The colors of the Products displayed on the Platform are depicted as accurately as possible. However, due to variations in screen displays, devices, or lighting conditions, actual colors may differ, and neither Zerozec nor the Sellers shall be held responsible for such discrepancies.
12.4 Use of the Platform Outside India
12.4.1 The Content and services provided on the Platform are intended for use within the Republic of India. Users who access the Platform from outside India do so at their own risk and are responsible for ensuring compliance with local laws.
12.4.2 By accessing or using the Platform, you agree that your personal and other information may be processed in accordance with Indian data protection laws. If You do not agree, you must discontinue use of the Platform.
12.5 Pricing Errors & Order Cancellations
In the event of any pricing discrepancies due to:
the Seller reserves the right to cancel the affected order(s) without liability.
12.6 Third-Party Services & Liability
12.6.1 Zerozec does not assume responsibility for compliance with laws governing the Products, services, or third-party providers, including:
12.6.2 The Platform may provide access to third-party services or products, and Zerozec may collaborate with such third parties. However, the Company makes no representations or warranties regarding:
By using such third-party services, you waive any claims or legal recourse against Zerozec in relation to these services.
13.1 Indemnification
You agree to indemnify, defend, and hold harmless Zerozec, its affiliates, Sellers, service providers, officers, directors, consultants, agents, representatives, and employees, as well as its third-party partners (collectively, "Indemnitees"), from and against any and all claims, losses, liabilities, damages, demands, costs, and expenses (including reasonable legal fees) that may arise from:
13.2 Limitation of Liability
To the maximum extent permitted by applicable law:
14.1 Consequences of Violation
You acknowledge that any violation or breach of these Terms may cause irreparable harm to Zerozec, for which monetary damages may be inadequate. In such cases, Zerozec shall have the right to:
14.2 Suspension and Termination
Zerozec reserves the right to, at its sole discretion and without prior notice:
14.3 No Waiver
Failure or delay by Zerozec in enforcing any provision of these Terms shall not constitute a waiver of such provision or any other rights under applicable law.
15.1 Termination by You
These Terms shall remain in effect until terminated by either You or Zerozec. If you object to these Terms or are dissatisfied with the Platform, you may:
15.2 Termination or Suspension by Zerozec Ecommerce Pvt Ltd
Zerozec reserves the right, at its sole discretion, to:
Such action may be taken if Zerozec reasonably believes that you have:
15.3 Survival of Obligations
Termination of these Terms shall not affect your outstanding obligations, including but not limited to:
15.4 Payment Obligations
You remain liable for any outstanding fees or charges for services provided until the effective date of termination, regardless of which party initiates termination.
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
16.2 Jurisdiction
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in KERALA, INDIA.
17.1 Order-Related Issues
17.1.1. For any order-related issues, you may first reach out to Us via chat support on the App for real-time resolution.
17.1.2. You may also write to Us at [email protected] and We will strive to resolve Your order-related issues within the timelines prescribed under applicable laws.
17.1.3. If You still have any grievances, complaints, or concerns related to the Platform, an order, the Content, or the services, or if You are not satisfied with the resolution provided, you may contact the designated Grievance cum Nodal Officer of Zerozec Ecommerce Pvt Ltd at the details below:
GRIEVANCE CUM NODAL OFFICER
NAME:
COMPANY:
ADDRESS
PHONE
WORKING HOURS
The above Grievance cum Nodal Officer details is provided in compliance with:
17.2 Resolution of Complaints
The Grievance Officer of Zerozec Ecommerce Pvt Ltd shall:
By lodging a complaint or grievance, you agree to provide complete support to the Grievance Officer and furnish any reasonable information requested for resolution.
18.1. Zerozec's Take Down Policy allows intellectual property owners to report and request the removal of infringing listings from the Platform.
18.2. Intellectual property owners may report potentially infringing products or listings by submitting a Notice of Infringement with the required details. While Zerozec cannot independently verify whether Sellers have the legal rights to sell or distribute their products or services, we are fully committed to protecting intellectual property rights.
18.3. Steps to Report an Infringing Listing
If You believe, in good faith, that a Seller on our Platform is infringing Your intellectual property rights, please follow these steps:
18.3.1. Identification or description of the copyrighted work, trademark, or other intellectual property being infringed, along with registration or application details and supporting images.
18.3.2. Your contact information, including name, address, email, and phone number.
18.3.3. A declaration stating that:
18.3.4. Any additional relevant information to support Your claim.
18.4. Actions Taken by Zerozec Ecommerce Pvt Ltd
Upon receiving a duly completed infringement notice with valid supporting documentation, Zerozec may take the following actions:
19.1. You expressly agree to receive communications from Zerozec and its authorized third parties via SMS, telephone, VOIP calls, messaging apps (such as WhatsApp), and electronic communications (such as emails) on Your registered mobile phone number and email address.
You also expressly consent to the monitoring and recording of all communications between You and Zerozec, its agents, employees, consultants, contractors, or authorized partners. Such monitoring or recording is permitted under applicable laws and waives any further notice or consent requirements.
19.2. You may unsubscribe or opt out of receiving promotional communications from Zerozec. However, in such cases, you will continue to receive communications that are necessary for availing the services.
20.1. Notice
All notices from Zerozec will be sent:
20.2. Assignment
You may not assign or transfer any rights granted under these Terms to any third party. However, Zerozec may freely assign or transfer its rights and obligations under these Terms to its successors, affiliates, or any third party without requiring Your consent.
20.3. Force Majeure
Zerozec, its Sellers, and its service providers shall not be liable for any failure or delay in providing services due to causes beyond their reasonable control, including but not limited to:
21.1. As part of the services provided by Us, we may facilitate and allow third-party advertisers ("Third-Party Advertisers") to place advertisements on the Platform. You acknowledge that any content published by Third-Party Advertisers is not edited, reviewed, or endorsed by Zerozec, and We disclaim all liability to the fullest extent permitted by law for such content. It is the sole responsibility of Third-Party Advertisers to ensure compliance with all applicable laws.
Any interactions or transactions You undertake with Third-Party Advertisers, including payments, delivery, or representations related to their goods or services, are strictly between You and the Third-Party Advertiser. Zerozec bears no liability for errors, omissions, or inaccuracies in advertising content or for any losses or damages arising from Your dealings with these advertisers.
21.2. If You are a Third-Party Advertiser, you agree that, in addition to these Terms, you must comply with Zerozec Ecommerce Pvt Ltd's policies and execute any necessary agreements before placing advertisements on the Platform. Advertisements must not be misleading and violate any applicable laws, including guidelines issued by the Advertising Standards Council of India or other self-regulating bodies.
We reserve the sole right, at Our discretion, to remove any advertisement or require proof of factual substantiation if We determine that the advertisement violates applicable laws, industry guidelines, or is otherwise misleading.
21.3. If You believe that the content of a Third-Party Advertiser is inappropriate or in violation of applicable laws, please contact Us at the email address provided above.
21.4. For any charitable campaigns displayed on the Platform, where donations may be made through third-party sites, Zerozec does not collect or manage funds. We bear no responsibility for the accuracy or legality of campaign information. Users are encouraged to verify campaign details independently before taking any action.
22.1. If any provision of these Terms is found to be invalid, void, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
23.1. We may modify these Terms from time to time, without prior notice, to reflect updates, revisions, or new policies. Any such modifications will be posted on the Platform and will take effect immediately upon posting.
We encourage You to review these Terms regularly, as continued use of the services and/or Platform constitutes Your acceptance of any revised Terms.
24.1. The Platform is undergoing a transition, and it will be operated by Zerozec from a date that will be communicated to You.
By continuing to use the services, You hereby consent to the following:
24.1.1. The transfer of any unused funds held in Your wallet balance to a Zerozec Ecommerce Pvt Ltd Gift Card.
24.1.2. The transfer of Your payment-related information and stored payment instruments to the new service provider to ensure a seamless experience post-transition.
25.1. These Terms, along with the Privacy Notice and any other policies introduced by Zerozec from time to time, constitute the entire agreement between You and Zerozec.
This agreement supersedes all prior discussions, communications, or arrangements related to Your access to and use of the services and the Platform.
Zerozec ecommerce Pvt Ltd